Shipping Policy

Better Nutrition’s standard delivery time will be displayed on website at the time of order placement. Better Nutrition shall exercise reasonable endeavours to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Product(s). However, Customer understands and confirms that Better Nutrition shall not be held responsible for any delay in shipment due to circumstances beyond the control of Better Nutrition and due to any lapses on the part of the Courier. Customer will be solely responsible to provide correct and proper delivery information including addresses.

Better Nutrition may offer free shipping on orders above the defined Minimum Order value (MOV) in selected serviceable pin codes. For orders below MOV and other service pin codes, standard shipping charges will be applicable which will be displayed at the time of order placement. Better Nutrition reserve its right to change the minimum Order value (MOV) or standard shipping charges from time to time without giving any advance notice to the Customer. Shipping charges will be displayed at the time of placing the order and Customer confirms & agrees to the shipping charges during placement of orders on the website.

In case a customer books an order of multiple Products in one transaction, Better Nutrition would Endeavour to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If a Customer places multiple Products orders in single transaction, then such order will be shipped to a single shipping address but if Customer wishes to ship the order to different addresses, then separate orders should be placed.

Better Nutrition reserves the right to cancel, delay, or recall the order from delivery of the Products, if any fraud is suspected.
Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, Better Nutrition retain the right to accept or reject such order, at its sole discretion.

Better Nutrition will make 2 (two) attempts to deliver the Product after which the order will be cancelled and a notification to the same effect shall be sent to the Customer. Better Nutrition will refund the charged amount on the Order after deducting the shipping charges as per Better Nutrition policy.

Title to the Products and all risk of loss passes to the Customer upon delivery of the Product to the Customer.

Better Nutrition shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, or containing any other incorrect information at any time before the dispatch of the products. Better Nutrition may not be in a position to accept certain orders for reasons including limitations on quantities available for purchase, or other problems identified by its internal department, in which case, Better Nutrition reserve the right, at its sole discretion, to refuse or cancel such order or any portion thereof. In each case, Better Nutrition will provide notification to the Customer and will process a refund in accordance with the Refund & Return Policy where payment has been made by the Customer.

Shipping Policy: Please note that the shipping policy is currently limited to Lucknow. We apologize for any inconvenience caused to customers outside this area and hope to expand our shipping services to additional locations in the future.
Delivery Time: All orders are delivered within 1-2 business days unless otherwise stated. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs: Shipping costs are calculated based on the total weight of the order and the shipping destination.The shipping cost will be displayed during the checkout process.

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